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Lowest Price Guarantee

We always offer the best prices

Lowest price guarantee stamp - Alensa

At Alensa, we are committed to offering you the lowest competitive price on the market for contact lenses. If you find a cheaper product elsewhere, please let us know. We will do our best to verify the offer, match the lower price, and we’ll even add a gift for your trouble.

We buy in large quantities directly from the world’s largest and most reputable manufacturers. This, combined with our low operating costs, allows us to keep our prices as low as possible and share the savings with you.

Please note that requests must be made before completing your payment. The price of the item can be amended before payment, but we will not issue refunds on completed purchases. 

Validity will be determined based on complete price, including delivery costs and any relevant fees. 

How does it work?

  1. Please ensure the details of the product are identical, including the brand, specific model, and number of lenses.
  2. Send us the details of the product, including URL link to the cheaper product, to info@alensa.co.uk
  3. We will evaluate your query and reply to you promptly with further instructions.

Price match conditions

  • Inquiry must be sent before completing payment.
  • Price match applies to contact lenses, drops and solutions.
  • Price match applies only to products offered by other authorized UK e-shops.
  • Competitive price must be stated in GBP/£.
  • Price match is only valid on another company’s original prices, exclusive of promotions, discounts, bulk buys, etc.

Price match restrictions

  • Price match cannot be combined with other discounts, promotions or special offers on our site.
  • Price match excludes glasses frames, sunglasses and accessories.
  • Price match does not apply to opened packages or items sold on auction sites, unauthorized retailers, outlets, or price comparison websites.
  • Price match does not apply to products that have been discontinued.
  • Price match does not apply to items that are out of stock on our or a competitor’s e-shop.

We reserve the right to verify offers and their authenticity. The final decision of validity is ours alone. 

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