Help & Information on Lenses, Glasses & Alensa
Learn all about glasses, how to use contact lenses, how to care for them, and find answers to all common questions concerning lenses in our convenient info portal. Browse through our many pages and you'll surely find the information you're looking for. You can also turn to this portal for information regarding purchases, orders, shipments and customer service!
Find everything you need to know in our Information Portal
LENSES & VISION Tips and info about contact lenses

Choose one of the
pages below, containing all kinds of tips, guides, questions and more, and learn
more about contact lenses, glasses and eye care products in general!
- Starting with lenses or glasses - getting a prescription
- Lens care basics - what you need to get started
- The best tips for proper lens hygiene
- Wearing lenses longer than prescribed?
- Inserting contact lenses
- Removing contact lenses
- Interpreting your prescription
- Daily; weekly or monthly lenses - which is best?
- The pros and cons of contact lenses
- Contact lenses and sports
- Contact lens properties explained
- Using eye drops on yourself or your children
- How to safely use hydrogen peroxide solutions
- Contact lens and eye care FAQ
GLASSES Learn more about glasses

We
offer a wide selection of prescription eyeglasses and eyeglass frames. If you're
looking to learn more about our collection, about what it means to buy glasses
with us or if you want to read some helpful tips, take a look below!
- Ordering glasses with us - simple & reliable!
- Learn more about our virtual mirror and ordering online
- Ordering eyeglasses - a step by step guide
- How to keep your glasses in the best shape possible
- Get a £5 discount on prescription glasses
- Learn about our eyeglass lens treatments
- Buying prescription-free glasses as an accessory
- Learn about blue light blocking glasses
- Eyeglass lens colours and blue light
- Learn more about progressive (multifocal) eyeglasses
- Tips on how to prevent foggy glasses while wearing a face mask
- Glasses and sunglasses FAQ
SUNGLASSES Learn about our sunglasses

Learn all there is
to know about sunglasses and keeping your eyes safe from harmful UV rays. Just
like our wide range of eyeglasses, we've got tons of sunglasses in stock. And on
top of that, we offer various coatings and lens treatments to help you deal with
the sun. Read all about it here:
HELP & INFO for Alensa customers

Would you like to order
from Alensa and are you curious to know how everything works in our web shop? Or
have you just ordered with us and do you have any kind of question? Look no
further, and visit one of the pages below to find the answer!
- How to return purchases
- Our delivery options - Times & Costs
- Our available payment methods
- Payment via credit card with 3D Secure - more info
- What is our Money-back Guarantee?
- Our Lowest-price Guarantee
- Sign up for our newsletter and receive countless discounts
- Setting up a reminder for your next lens order
- FAQ regarding your order
ABOUT US

Do you want to know more about our
company, about our policies and terms & conditions? Or do you want to get in
touch with us? In that case, visit one of the pages below: