Contact

Have a question?

You may find the answers you need on one of the following pages:

• Exchange and return policy
  
• Delivery times & costs
  
• Money-back guarantee
  
• Contact Lens FAQ
  
• Glasses and sunglasses FAQ
  
• Order FAQ

For any other questions, our customer service representatives are here to help. You may contact us by phone or by e-mail using the form below. We will reply to all queries as promptly as possible.

Mon – Fri: 7 am – 3:00 pm CET
E-mail: info@alensa.co.uk
Phone: +442080892245

Contact form

Return address

Please note that the following serves as a return address only. It is not possible to collect orders here.

Alensa.co.uk
Unit 51
219 Walworth Road
Elephant & Castle
London
SE17 1RL

Contact lenses at Alensa.co.uk are sold by:

ALENSA, s.r.o.
Českomoravská 2408/1a
190 00 Praha 9
CZ VAT number: CZ27179681
UK VAT number: GB207896378