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You may find the answers you need on one of the following pages:

For any other questions, our customer service representatives are here to help. You may contact us by phone or by e-mail using the form below. We will reply to all queries as promptly as possible.

Mon - Fri: 8 am - 4 pm
Phone: +442080892245

Contact form

Return address

Please note that the following serves as a return address only. It is not possible to collect orders here.
Unit 51
219 Walworth Road
Elephant & Castle
SE17 1RL

Contact lenses at are sold by:

ALENSA, s.r.o.
Českomoravská 2408/1a
190 00 Praha 9
CZ VAT number: CZ27179681
UK VAT number: GB207896378